Sprint Nextel To Form WiMax network>>>> more
story by Paul Taylor: FT.com found from msnbc.com
This concept sounds nice but the number one question is: will the service cheaper and will WiMax be stable? Sprint Nextel stocks have been slipping since the merger last year and news of the price tag for investing in this project sent their stock downward but that's not the only thing Sprint Nextel should be worrying;
Do you think that their stock is slipping not only because of the merger but when you reach customer service is...ummm...crappy? I'm probably not the first and will not be the last to complain but I really hate dealing with customer service because I can barely understand the CSR (this of course comes from outsourcing and treating their employees like tools and not humans).
It's not just customer service...it's the celluar company itself. Sprint Nextel and other celluar companies remind me of pimps, they (the cell phone companies) woo us with their so-called perks, then once we sign the one or two year contract the customer service goes down the toliet.
I hope with this WiMax service is not only a top notch wireless service but the customer service is top notch as well.
On a lighter note: check out the cool gadgets at HGTV's 'I Want That! Tech Toys tonight at 9am & 1am
other articles: Intouch Ministries,MacDirectory ,Yahoo Plugs Security Hole
photo:andrew sovjani
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